Tag Archives: software update

Latest Dimension 1.3 Update Improves Performance and Security

WatchGuard Dimension™ has been gaining rapid market adoption since it was first launched in late 2013. Customers have used the network security visibility tool to monitor and to gain critical and timely insights about network security threats, bandwidth and Internet usage as well as related traffic trends. The latest release of WatchGuard Dimension, Version 1.3 Update 1, is available now.

Release Highlights
Version 1.3 Update 1 includes SSL vulnerability mitigation (in response to the recent POODLE vulnerability), critical bug fixes, and minor feature enhancements that improve the efficiency, performance, and reliability of Dimension. For more information, please see the Enhancements and Resolved Issues section in the Release Notes.

Additional details about this release, including instructions for upgrade from previous versions of Dimension, can be found in Release Notes. Please review carefully before installing and trying out the new features.

If you are interested in installing Dimension in the Amazon Cloud, please contact WatchGuard Technical Support by logging in to http://www.watchguard.com/support and opening a technical support case.

Does This Release Pertain to Me?
This release applies to all Dimension users. Before you upgrade, read the Release Notes carefully to understand what’s involved, and pay special attention to the upgrade section.

How Do I Get this Release?
WatchGuard appliance owners with LiveSecurity can download the latest version of Dimension here, or by visiting software.watchguard.com and selecting Dimension from the first drop down menu. Remember to read the Release Notes for installation instructions.

If you need support, create a support case online or call our support staff directly. When you contact Technical Support, be sure to have your registered Product Serial Number or Partner ID available.

  • Authorized WatchGuard Resellers: +1.206.521.8375

WatchGuard Releases Appliance Updates to Fix OpenSSL Flaws

WatchGuard has released several important updates to software for all product lines over the past couple of weeks to address reported vulnerabilities. Last month the OpenSSL team released an update for their popular SSL/TLS package, which fixes six security vulnerabilities in their product, including a relatively serious Man-in-the-Middle (MitM) flaw. More details about these vulnerabilities and their impact are available at the WatchGuard Security Center. If you are not already signed up, we recommend that you subscribe to the blog to get regular updates about security vulnerabilities, WatchGuard products, and general security news.

Here are the releases that have been posted to patch the vulnerable version of OpenSSL.  As always, maintenance releases also include many significant bug fixes. Full details are listed in the Release Notes for each release.

  • 11.3.8 for e-Series devices
  • 11.6.8 for XTM 21,22,and 23 devices
  • 11.7.5 for XTM devices
  • 11.8.4 for XTM and Firebox T10 devices, which is also localized into all of the WatchGuard supported languages.
  • 11.9.1 for XTM and Firebox T10 devices
  • Hotfixes for version 9.2 and 10.0 for XCS appliances
  • SSL 3.2 Update 2 for SSL 100 and 560 appliances.

Other highlights in the new Fireware 11.9.1 release include:

  • Support for default gateway on different subnet
  • Several improved warning and informational messages throughout the product

More information including screenshots are available in the What’s New presentation.

Do These Releases Pertain to Me?

The OpenSSL patch is available for all e-Series, XTM appliances, and Firebox T10. Please choose the version that is relevant for your environment and devices. Upgrade to 11.9.1 to get the latest enhancements to the product.

How Do I Get the Release?

e-Series, XTM, and Firebox appliances owners who have a current LiveSecurity Service subscription can obtain updates without additional charge by downloading the applicable packages from the Articles & Software section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button. Select the appropriate downloads for your devices. Please read the Release Notes before you upgrade, to understand what’s involved.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller ?

New Releases: Fireware XTM 11.9 and Dimension 1.2

WatchGuard has posted major new software releases this month. We are pleased to announce that Fireware 11.9, WSM 11.9, and Dimension 1.2 are now available to download. WatchGuard’s newest releases give WatchGuard NGFW and UTM appliances – including XTM Series and Firebox T10 models – a host of new features. Highlights include:

APT Blocker – WatchGuard’s newest security module. Networks are vulnerable to advanced malware that relies on highly sophisticated detection evasion to hide their attacks. APT Blocker uses a cloud-based sandbox with full system emulation (CPU and memory) to detect and block advanced malware and zero day attacks that signature-only solutions miss.

WatchGuard Dimension™ is the award-winning security intelligence and visibility solution that is included at no charge with all WatchGuard network security solutions. Dimension 1.2 includes new reports for APT Blocker, performance enhancements, and translation into local languages.

Traffic Management: Fireware 11.9 enables administrators to preserve expensive Internet bandwidth connections for those business-critical applications that truly need it, with the ability to control and limit bandwidth use for applications, application categories, IP addresses, and VLANs.

Gateway Wireless Controller:  A new interactive, graphical wireless coverage map helps administrators to quickly achieve the optimal arrangement and configuration of wireless access points in their buildings.

Plus many, many more enhancements including IPv6 dynamic routing, custom DLP rules, Q-Radar SIEM integration, and custom network zones. Full details including screenshots are provided in the presentations: What’s New in 11.9 and What’s New in Dimension 1.2.

Does This Release Pertain to Me?

This release applies to the Firebox® T10 and all XTM appliances, except XTM 21/21-W, 22/22-W, and 23/23-W appliances. Please read the Fireware 11.9 Release Notes and Dimension 1.2 Release Notes before you upgrade, to understand what’s involved and to see the complete list of all resolved issues and new enhancements in the software.

How Do I Get the Release?

XTM and Firebox T10 appliance owners who have a current LiveSecurity® Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Software section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller

New Release: Fireware XTM 11.8.3 and WSM 11.8.3

WatchGuard is pleased to announce that Fireware XTM OS 11.8.3 and WSM 11.8.3 are now available. The Release Notes list all resolved issues and new enhancements in the software.

Highlights include:

  • An updated Gateway Wireless Controller dashboard in the WebUI now gives you connection information for your AP devices and the clients connected to your AP devices, including manufacturer details.
  • Support for the new Firebox T10
  • A fix for a cross-site scripting vulnerability (CERT VU#807134) in the Web UI
  • Support for  Netgear 341U 3G/4G modem.

Full details including screenshots are provided in the What’s New in 11.8.3 presentation.

Does This Release Pertain to Me?

This release applies to all XTM appliances, except XTM 21/21-W, 22/22-W, or 23/23-W appliances. If you or your customers need one of the bugfixes or new enhancements we recommend upgrading to the 11.8.3 release. Please read the Release Notes before you upgrade, to understand what’s involved.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Software section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article”, “Support Alerts”, and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller ?

WatchGuard Fireware XTM 11.8.1 and WSM 11.8.1

WatchGuard is pleased to announce Fireware XTM OS 11.8.1 and WSM 11.8.1. This update includes many bugfixes and some new enhancements. 

Highlights of new enhancements include:

  • Customizable authentication page
  • FireCluster for XTMv appliances
  • Secondary network support on an existing trusted or optional VLAN
  • Ability to static NAT from optional to trusted networks
  • Some enhancements to better support ISP setup. For example the ability to send and enforce static IP addresses during PPPoE negotiation
  • WatchGuard Management Servers high availability with a Windows Server cluster.
  • Support for Sierra Wireless 320U 3G/4G USB modems
  • The ability to update WatchGuard AP firmware from the Gateway Wireless Controller UI out of cycle of XTM firmware updates.

You can find more details about 11.8.1 in our Release Notes, as well as additional information, including screenshots, in our What’s New in 11.8.1 presentation [PPT].

Does This Release Pertain to Me?

This release applies to all XTM appliances, except XTM 21/21-W, 22/22-W, or 23/23-W appliances. If you or your customers need one of the bugfixes or new enhancements we recommend upgrading to the 11.8.1 release.

Please read the Release Notes before you upgrade, to understand what’s involved.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Software section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller ?

WatchGuard posts maintenance releases for e-Series and XTM 21/22/23 appliances.

WatchGuard has posted Fireware XTM OS 11.3.7 for e-Series and 11.6.7 for XTM 21/22/23 appliances. Along with providing significant bug fixes, these releases enable Commtouch as the anti spam solution provider. Both releases also include a fix for the buffer overflow vulnerability reported last week at WatchGuard Security Center. The Release Notes provide a complete list of all issues resolved in each software release.

Note: There is no corresponding update to WSM.

Does This Release Pertain to Me?

Customers with an XTM 21/21-W, 22/22-W, or 23/23-W appliance should upgrade to version 11.6.7. Customers with e-Series appliances should upgrade to 11.3.7.

Please read the 11.6.7 Release Notes and the 11.3.7 Release Notes before you upgrade, to understand what’s involved.

Note: These updates do not apply to customers with XTM 25 or higher appliances.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller»

WatchGuard Dimension and Fireware XTM 11.8

WatchGuard is pleased to announce two major new software releases.

WatchGuard Dimension is a public and private cloud-ready network security visibility solution that provides reporting tools that instantly distill key issues and trends, speeding the ability to set meaningful security policies across the network. Available for download from the support center today, key features include:

  • Executive Dashboards provide a high-level view of network activity, and with just a click, users can drill all the way down to individual log data.
  • ThreatMap instantly shows by location where threats are coming from.
  • FireWatch filters traffic in a way that instantly brings your eye to the most critical information on active users and connections.
  • E-mail delivery of reports.
  • A single Executive Summary report that provides an overview of network traffic and security events.

Please read the Release Notes to get a deeper understanding of the new capabilities and options. An interactive demo is also available on the product page.

Fireware XTM 11.8 is also available now and provides powerful new features. Highlights include:

  • Data Loss Prevention prevents costly data breaches by scanning and detecting the transfer of sensitive information over email, web, and FTP.
  • All-new Web UI has enhanced ease of use, and includes popular WatchGuard tools such as Traffic Monitor and the new FireWatch. It supports mobile devices, including iOS.
  • Routed VPNs in 11.8 add tremendous flexibility to the configuration of VPNs in today’s more complex network environments. Many new use cases are supported through the ability to add VPN on a virtual interface.
  • Wireless Access Point enhancements, including manual channel selection.
  • YouTube for Schools.

A more complete list is available online, and a detailed “What’s New in 11.8” presentation is also available.

Note: 11.8 also includes important security updates to fix a buffer overflow flaw, and cross-site scripting (XSS) vulnerabilities in our products. For more details on these issues, see our WatchGuard Security Center post.

Does This Release Pertain to Me?

If you or your customers have an XTM 25/25-W/26/26-W, 3 Series, 5 Series, 8 Series, 800 Series, 1500 Series, 2500 Series, 1050 or 2050 device and wish to use the new enhancements, you should upgrade to version 11.8. Please read the Release Notes before you upgrade, to understand what’s involved.

Note: Fireware XTM 11.8 does not apply to XTM 21/22/23 appliance owners, or Firebox X e-Series owners.

WatchGuard Dimension is compatible with all XTM appliances.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain the XTM OS update or Dimension without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller ?

WatchGuard Releases Fireware XTM 11.7.4 Update 1

WatchGuard has released Update 1 for Fireware XTM v11.7.4. This release includes an important bug fix in the Antivirus engine to resolve intermittent crashes. It is now available to download from the Support Center.

Note: There is no corresponding update to WSM.

Does This Release Pertain to Me?

The fixed issue was primarily reported on XTM 8 Series and higher appliances. But if you have an XTM 25/25-W/26/26-W, 3 Series, 5 Series, 8 Series, 800 Series, 1500 Series, 2500 Series, 1050 or 2050 device and use Gateway AntiVirus, you should upgrade to version 11.7.4 Update 1. Please read the Release Notes before you upgrade, to understand what’s involved.

Note: The Fireware 11.7.4 XTM update 1 does not apply to XTM 21/22/23 appliance owners, or Firebox X e-Series owners.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller »

WatchGuard Announces Fireware XTM 11.7.4 and WSM 11.7.4

WatchGuard is pleased to announce the release of Fireware XTM v11.7.4 and WSM 11.7.4. You can find complete details about this update’s enhancements and fixed issues in the Resolved Issues section of the Release Notes.

Key highlights include:

  • spamBlocker improvements to increase detection accuracy and reduce false positives, by returning to use of CommTouch RPD technology.
  • Support for two new direct connect USB modems – Sierra Wireless AirCard 313U and Verizon Wireless LTI USB551L
  • Disabled TLS SSL Compression to avoid CRIME exploit vulnerabilty (CVE-2012-4929)
  • DHCP options support on VLANs and full support for DHCP option 66

Note: When you upgrade an XTM 5 Series or XTM 8 Series to Fireware XTM v11.7.4, the XTM device will reboot twice during the upgrade process. This is expected behavior and specific to this upgrade because of a need to repartition disk space to accommodate future feature growth.

Does This Release Pertain to Me?

If you have an XTM appliance or use XTMv, you should upgrade to version 11.7.4 if you need any of the provided fixes or enhancements. Please read the Release Notes before you upgrade, to understand what’s involved.

Note: The Fireware 11.7.4 release is available for all XTM appliances except XTM 21/22/23.

How Do I Get the Release?

You can download the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller »

WatchGuard Announces Fireware XTM v11.6.6

Available for All XTM Appliances

WatchGuard is pleased to announce the release XTM v11.6.6.  Full details on the issues fixed in v11.6.6 can be found in the Resolved Issues section of the Release Notes. Key highlights include:

  • Over 35 issues resolved, including fixes for Gateway AV and spamBlocker crashes.
  • It is possible to configure the spam detection thresholds for spamBlocker.
  • We have also included an updated version (2.2) of the Shrew Soft IPSec VPN client with this release. If you’d like the latest Mobile VPN client, we recommend you download the Shrew Soft update as well.

Does This Release Pertain to Me?

If you or your customers have an XTM appliance, you should upgrade to version 11.6.6 if you need any of the provided fixes. Please read the Release Notes before you upgrade, to understand what’s involved.

Note: The Fireware 11.6.6 release also applies to XTM 21/22/23 appliances. Fireware XTM 11.7.3 Update 1 is also available for all appliances, except XTM 21/22/23.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller »